Customer Service

We recommend that you read our FAQ and terms before contacting us. There you will get answers to the most common questions about orders, products and returns.

Your product won't start? Please read our guide to sex toy troubleshooting.

Contact Us

Email: Use the Contact Form (weekdays we respond within 48 hours)

Invoicing Questions

For questions about your invoice, log in at Klarna. Alternatively, you can email [email protected].

Return Address

JL AB
Box 103
SE-391 21 Kalmar
Sweden
VAT-number:  SE556930796901
Joyland® is a registered trademark owned by Joyland AB.

The company holds an F-tax note.

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